In order to protect consumers from receiving a barrage of unsolicited text messages, SMS marketing is regulated under US law. The two primary laws they enforce are the Telephone Consumer Protection Act (TCPA) and the CAN-SPAM Act.
Is it legal to text someone without their permission?
Telephone Consumer Protection Act (TCPA) Under the TCPA, businesses may not send messages to consumers without their consent. Even if an individual provides their phone number or has a long-standing relationship with the business, the company cannot text the individual if they have not granted written consent.
Are text blasts legal?
Telephone Consumer Protection Act Of 1991 (or commonly referred to as the TCPA) While mass texting is by no means illegal, it is heavily restricted. The U.S. government has a long history of regulation, protecting consumer privacy concerning telemarketing and robocalls, and this also extends to texting.
Can text messages be used as legal evidence?
Text messaging leaves an electronic record of dialogue that can be entered as evidence in court. Like other forms of written evidence, text messages must be authenticated in order to be admitted (see this article on admissibility by Steve Good).
Is it legal to post text messages online?
Publishing the text exactly as it was sent to you protects you from defamation liability because it is true. On the whole it would be extremely unlikely for there to be any legal liability for publishing a text from someone that they sent to you.
Is it OK to text customers?
DO: Be personal and conversational. While you shouldnt text your customers the same way you text your friends, its okay to bring text slang into your conversations. Using emojis are appropriate, as long as they make sense and are used sparingly.
What is the earliest a company can text you?
Appropriate Texting Times – Text messages for marketing purposes can only be sent between the hours of 8 am and 9 pm (local time of the receiver) .An overview of the FCC and CTIA regulations.FCC – Small Business Compliance Guide.The CAN-SPAM Act.TCPA.TCPA Amendments (Feb 2012)FCC Website.Dec 8, 2014
Can text messages be recovered after being deleted?
Your carrier stores text messages for a while after theyve been deleted, and they may be able to retrieve what you need. Its unlikely, however, that your carrier will recover deleted text messages if the reason for your request is minor, but it doesnt hurt to ask if you want to try.
Is sending screenshots of conversations illegal?
You could be violating data privacy laws, if the screenshot of the conversation contains personal data. The National Privacy Commission (NPC) was asked if taking screenshots of a private conversation, and then sending it to someone else, violates the Data Privacy Act of 2012 (DPA).
Can you opt out of text messages?
What About Opt-outs? Your recipients can also opt-out of receiving text messages from you at any time by texting in words “STOP,” “QUIT,” “UNSUBSCRIBE,” “OPT-OUT,” or “CANCEL.” Its important to make opt-out easy. The message carrier will see these messages and stop any messages from going out to that customer.
Is it illegal to screenshot FaceTime?
It is not against the law to take screen shots off the Internet. This likely includes your FaceTime interactions. What someone does with those images may be illegal.
In most states, you can be sued for publishing private facts about another person, even if those facts are true. However, the law protects you when you publish information that is newsworthy, regardless of whether someone else would like you to keep that information private.